Warranty: 1 year nonwooden parts, hardware, roped or chained accessories, slides, metal or plastic components, canopies and tarps; 10 years lumber

About the Play Set:

This play set meets or exceeds standards, using heavy duty materials from the swing hangers to the lumber. Not only is the Monkey Playsystem a high-quality and long lasting product, but it is also eco-friendly! The lumber is treated with borates (an eco-friendly treatment process) and the polymer coating includes recycled plastics.  The encapsulated lumber is premium treated Western Timber.

• The lumber is pre-cut, pre-drilled, and ready to assemble! 
• The Monkey Playsystem is packaged and ready to assemble. 
• The play set comes with an owner’s manual including step-by-step instructions. 
• Conforms to or exceeds current safety standards
• Requires adult assembly and supervision
• Intended for Residential use only, commercial and public use prohibited

About the Lumber:

• Our lumber is premium treated Western Timber. Featuring Woodguard Polymer Coated Lumber – 100% maintenance and splinter free! The benefits of coated lumber are endless, especially when it comes to playsets:
• Will not chip, crack, or peel
• Lumber will not twist or warp
• U.V. stabilized formula – will not fade in the sun
• Polymer coating protects the lumber
• Solid wood core provides a 100% structural product
• Excellent cold weather impact properties below -20F; does not become brittle in cold weather
• No harmful chemical treatments; safety tested for lead and phthalates
• Non-toxic borate treatment protects against rot and termites!
• Maintenance free- no need to paint, seal, finish, or sand ever again!
• Easy clean up- spray with bio-degradable cleaner such as Simple Green and rinse off

About the Assembly:

• Lumber and hardware included
• Simple, illustrated instructions provided
• More than one person is recommended for the assembly of this play set

Materials, Care and Warranty Information:

• Lumber is covered by a 10 year Woodguard warranty
• Non-wooden parts, hardware, roped or chained accessories, slides, metal or plastic components, and canopies/tarps carry a one-year warranty against manufacturer’s defects,
• All defective parts that are discovered and reported immediately and will be replaced at no charge to the registered customer.
• After 30 days the customer will be responsible for shipping charges on warranty replacement items.
• For replacement parts and Customer Service please contact KidWise Outdoors at 866-543-9473
• Nonresidential, public, or commercial use will void all warranties.

Shipping Information:

• Freight trucking company will contact you to schedule a delivery appointment
• Curbside liftgate delivery, will not be moved into your home or garage
• Must be present to accept delivery
• Please inspect the delivery any visible damages must be noted on the delivery receipt. The delivery receipt is a legal document. You must inspect the packages delivered and note any visible damages upon delivery to make them eligible for damage claims.

Free Standard Shipping in US* exclusions apply.

Ground Shipments (Ex. Bounce Houses, Fanny Pads, Accessories.) ship same-day via FEDEX if placed before 1pm EST Monday-Friday. Orders take approximately 2-5 business days for shipment depending on location.

Freight Shipments: (Ex. Playsets, Rubber Mulch) ship via LTL Freight Truck. Delivery is appointment required and a curbisde liftgate delivery. Your shipment will be placed on the end or driveway/curb nearest to the driver with a liftgate.

Commercial Playgrounds and Inflatables are excluded from free shipping. Please inquire for a shipping quote.

**remote location fees may apply depending on location in rural areas**